Customer Service Manager

Egreenservices; Vallejo (CA); In loco; USD 118.000 - 171.000; Tempo pieno

Descrizione del lavoro

Capital Management Corp is seeking a results-driven Customer Service Manager to launch campaigns quickly and defend revenue forecasts. The role offers a clear growth ladder and a competitive compensation range of $118,000–$171,000 annually, with emphasis on sales marketing ownership and mentorship for future leadership.

The company emphasizes a growth-friendly structure with opportunities to own marketing the field intel and manage the end-to-end sales process, from outreach to signed contracts.

Competenze

• An instinct for prioritization when everything is labeled urgent.
• Demonstrated ability to manage competing priorities under tight deadlines.
• Proven aptitude for Omnichannel Support, ideally near Vallejo, CA.
• Hands-on sales marketing experience that holds up to follow-up questions.
• At least 8 years of standing behind your own estimates.
• Comfort being measured against a clear manager bar.

Mansioni

• Pitch upsells that feel like favors, not invoices.
• Keep the CRM honest so forecasts at Capital Management Corp mean something.
• Run discovery calls that uncover budget without asking for it.
• Hand marketing the field intel that sharpens next quarter's ads.
• Own the full sales cycle from initial outreach to signed contract.
• Coach junior reps through their first steady-handed negotiation.
• Spot which Vallejo accounts are about to churn and win them back.

Strumenti

Jira Service Management

Descrizione del lavoro

Capital Management Corp wants the kind of Customer Service Manager who can launch a campaign Monday and defend the revenue forecast Friday. The structure is built for growth: $118,000 - $171,000 now, sales marketing ownership soon, and a Capital Management Corp ladder that keeps adding rungs.

Key Responsibilities

• Pitch upsells that feel like favors, not invoices
• Keep the CRM honest so forecasts at Capital Management Corp mean something
• Run discovery calls that uncover budget without asking for it
• Hand marketing the field intel that sharpens next quarter's ads
• Own the full sales cycle from initial outreach to signed contract
• Coach junior reps through their first steady-handed negotiation
• Spot which Vallejo accounts are about to churn and win them back

What You'll Bring

• An instinct for prioritization when everything is labeled urgent
• Demonstrated ability to manage competing priorities under tight deadlines
• Proven aptitude for Omnichannel Support, ideally near Vallejo, CA
• Hands-on sales marketing experience that holds up to follow-up questions
• At least 8 years of standing behind your own estimates
• Comfort being measured against a clear manager bar

The story of Capital Management Corp is really the story of Vallejo, CA betting on a forward-thinking idea about sales marketing and being proven right.

The offer rewards both ends, $118,000 - $171,000 for your Jira Service Management today and mentorship for the manager leader you become tomorrow.