Call Center Manager

Egreenservices; Vallejo (CA); Presencial; USD 124 000 - 173 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Mentor program

Generous benefits

Vallejo, CA flexibility

Resumo da oferta

Production Solutions in Vallejo, CA is seeking a Call Center Manager to turn prospects into long-term customers and quotas into milestones. The role centers on owning campaigns, leveraging Jira Service Management, HubSpot, and Talkdesk to automate outbound efforts and grow brand awareness.

You will lead a tight team, report on ROI, and coach junior reps. The position offers growth opportunities, a mentor culture, and Vallejo, CA flexibility.

Qualificações

• Strong communicator who can disagree without it getting personal.
• Ability to present to a CA-wide audience without a script.
• Adaptability and resilience when requirements shift.

Responsabilidades

• Build the campaign calendar that keeps Vallejo, CA pipeline full year-round.
• Run the manager account like it's the only one that matters.
• Use Work-Life Balance and HubSpot Service Hub tools to automate and scale outbound efforts.
• Grow brand awareness through HubSpot Service Hub and Jira Service Management initiatives.
• Script the webinar that fills the sales marketing top of funnel.
• Carry the CA number and the relationships that make it real.
• Report on attribution and channel ROI to inform the $124,000 - $173,000 budget cycle.
• Coach junior reps through their first slow-to-anger negotiation.

Conhecimentos

Communication

Public Speaking

Team Collaboration

Ferramentas

Jira Service Management

HubSpot Service Hub

Talkdesk

Descrição da oferta de emprego

We are looking for a Call Center Manager who turns prospects into long-term customers and quotas into milestones. Here, a Call Center Manager owns their work, partners with a tight team, and earns $124,000 - $173,000 while building their career.

Key Responsibilities

• Build the campaign calendar that keeps Vallejo, CA pipeline full year-round
• Run the manager account like it's the only one that matters
• Use Work-Life Balance and HubSpot Service Hub tools to automate and scale outbound efforts
• Grow brand awareness through HubSpot Service Hub and Jira Service Management initiatives
• Script the webinar that fills the sales marketing top of funnel
• Carry the CA number and the relationships that make it real
• Report on attribution and channel ROI to inform the $124,000 - $173,000 budget cycle
• Coach junior reps through their first slow-to-anger negotiation

What You'll Bring

• A communicator who can disagree without making it personal
• Equal parts Jira Service Management depth and Work-Life Balance curiosity
• Working understanding of both HubSpot Service Hub and Talkdesk in real-world settings
• Adaptability and resilience when facing shifting requirements
• Comfort presenting to a CA-wide audience without a script

We're Production Solutions — a generously-mentoring Vallejo, CA outfit that treats Jira Service Management less like a feature and more like a craft. We celebrate Accountability craftsmanship and hold ourselves to a high bar on the details that matter.

Your offer at Production Solutions: $124,000 - $173,000, a mentor, generous benefits, and the Vallejo, CA flexibility to grow on your own clock.

The posting clock reset today, so the Call Center Manager window is wide open.