Customer Service Manager

Energy Innovation Corp; San Jose (CA); On-site; USD 138,000 - 215,000; Full time

Job summary

Property Advantage Corp is seeking a Customer Service Manager in San Jose, CA. You will lead cross-functional launches, optimize the link between ad spend and revenue, and scale outbound efforts using established tools.

The role emphasizes autonomy, strategic decision-making, and hands-on mentorship within a fast-moving team. Ideal candidates have 7+ years in sales/marketing, strong CRM and Talkdesk experience, and the ability to manage partnerships and events across California.

Qualifications

• 7 years building expertise within the sales marketing space.
• The composure to deliver bad news early and clearly.
• Working knowledge of Call Center Operations alongside transferable Patience chops.
• Proven Talkdesk judgment when the textbook answer doesn't fit.
• 7 years of learning when to trust the process and when to break it.
• Self-motivated and able to work independently with minimal oversight.

Responsibilities

• Coordinate cross-functional launches with creative, product, and operations
• Close the loop between ad spend and revenue, dollar for dollar
• Use Attention to Detail and Escalation Management tools to automate and scale outbound efforts
• Walk CA partners through co-marketing they'll say yes to
• Keep a finger on competitor pricing across CA
• Keep the CRM honest so forecasts at Property Advantage Corp mean something
• Manage event sponsorships and lead-capture programs across San Jose, CA

Skills

Sales marketing

Calm under pressure

Call center ops

Data-driven decisions

Self-motivated

Independent worker

Tools

Talkdesk

CRM

Job description

Ready to build campaigns that convert? Our Customer Service Manager role offers a $138,000 - $215,000 salary and uncapped earning potential. At Property Advantage Corp, an internship Customer Service Manager earns $138,000 - $215,000, owns meaningful projects, and grows with a team that ships fast.

Key Responsibilities

• Coordinate cross-functional launches with creative, product, and operations
• Close the loop between ad spend and revenue, dollar for dollar
• Use Attention to Detail and Escalation Management tools to automate and scale outbound efforts
• Walk CA partners through co-marketing they'll say yes to
• Keep a finger on competitor pricing across CA
• Keep the CRM honest so forecasts at Property Advantage Corp mean something
• Manage event sponsorships and lead-capture programs across San Jose, CA

What You'll Bring

• At least 7 years building expertise within the sales marketing space
• The composure to deliver bad news early and clearly
• Working knowledge of Call Center Operations alongside transferable Patience chops
• Proven Talkdesk judgment when the textbook answer doesn't fit
• 7 years of learning when to trust the process and when to break it
• Self-motivated and able to work independently with minimal oversight

Equal parts laboratory and workshop, Property Advantage Corp builds agile sales marketing products that hold up far beyond the borders of San Jose, CA. Nobody at Property Advantage Corp will hover over your shoulder; we hand you the keys and trust you to drive.

The salary is $138,000 - $215,000, the mentorship is hands-on, the benefits are real, and the flexibility is the part you will brag about.

Interviews for San Jose, CA candidates are being booked throughout the month.