Customer Service & Logistics Specialist (Auto Collision)

Caliber; Tyler (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid vacation & holidays

Weekly pay & overtime

Zusammenfassung

Caliber Collision in Tyler, TX is hiring a Customer Service Representative to greet customers and deliver extraordinary service while coordinating rental car services and load level management. The role requires familiarity with multiple software systems and insurance processes to ensure smooth authorizations and billing.

We value someone with solid communication, teamwork, and the ability to thrive in a fast-paced environment, offering growth opportunities within the company and a path to a

Qualifikationen

• 1+ years of experience in a customer-facing environment.
• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, e.g., Microsoft Office Suite.

Aufgaben

• Greet and provide outstanding customer service to internal and external customers.
• Monitor center work volume and advise load level adjustments as needed.
• Coordinate Rental Car/Tow company services for one-stop customer support.
• Maintain knowledge of insurance partner requirements for authorizations, billing and load level processes.

Kenntnisse

Communication skills

MS Office proficiency

Multitasking

Customer service

Team collaboration

Tools

Microsoft Office

Jobbeschreibung

Caliber Collision in Tyler, TX is hiring a Customer Service Representative to greet customers and deliver extraordinary service while coordinating rental car services and load level management. The role requires familiarity with multiple software systems and insurance processes to ensure smooth authorizations and billing.

We value someone with solid communication, teamwork, and the ability to thrive in a fast-paced environment, offering growth opportunities within the company and a path to a