Customer Service Logistics Coordinator (Contract)

Beacon Hill Staffing Group, LLC; Eden Prairie (MN); On-site; USD 25,000 - 39,000; Full time

Job summary

Beacon Hill Staffing Group, LLC in Eden Prairie, MN seeks a detail-oriented Customer Service Logistics Coordinator on a contract basis from October 2026 through April 2027. The role supports transportation and shipment activities and emphasizes exceptional service to customers and carriers.

You will create and activate orders, build loads, schedule appointments, track shipments, and input data while following SOPs.

Qualifications

• High school diploma or GED; strong attention to detail and accuracy.
• Excellent communication and organizational skills.
• Bachelor's degree preferred for advanced consideration.

Responsibilities

• Provide shipment information and support customer and carrier inquiries.
• Create and activate orders and shipments; build and assign loads.
• Schedule appointments and coordinate shipment details; track and trace shipments.
• Enter events and process invoicing activities; follow SOPs and escalation processes.
• Validate and maintain accurate load data within company systems; ensure customer satisfaction.

Skills

Customer service

Attention to detail

Communication

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Customer Service Logistics Coordinator (Contract)

Location: Eden Prairie, MN (Onsite)

Schedule: 8-hour shift between 7:00 AM and 5:00 PM (one early shift and one later shift available)

Duration: October 2026 - April 2027

Employment Type: Contract

About the Role

Beacon Hill's client is seeking detail‑oriented and customer‑focused professionals to join their logistics operations team. In this role, you will support transportation and shipment activities while providing exceptional service to customers and carriers. This is a fast‑paced environment that requires strong communication, organization, and problem‑solving skills.

Key Responsibilities

• Provide shipment information and support customer and carrier inquiries
• Create and activate orders and shipments
• Build and assign loads
• Schedule appointments and coordinate shipment details
• Track and trace shipments while ensuring timely updates
• Enter events and process invoicing activities
• Monitor task boards and assigned email inboxes
• Follow standard operating procedures (SOPs) and escalation processes
• Validate and maintain accurate load data within company systems
• Follow through on requests to ensure customer satisfaction
• Perform additional duties as assigned

Required Qualifications

• High school diploma or GED
• Previous customer service experience
• Strong attention to detail and accuracy
• Excellent communication and organizational skills

Preferred Qualifications

• Bachelor's degree from an accredited college or university
• Proficiency with Microsoft Office Suite
• Customer service experience in a call center or similar environment
• Strong prioritization and time management skills
• Experience working in a fast‑paced environment requiring accuracy and attention to detail

What We're Looking For

• Customer-focused professionals who enjoy problem-solving
• Individuals who can manage multiple tasks and priorities
• Team players who thrive in a collaborative environment
• Candidates who value diversity, inclusion, and professional growth

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you are looking for an opportunity to gain experience with a respected logistics organization while building valuable customer service and operations skills, we'd love to hear from you.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)