Part-Time Customer Service Lead — Flexible Hours

Burlington Stores, Inc.; New York (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Paid time off after one year of servce

8 paid holidays

Paid sick time

Job summary

Burlington is seeking a Part Time Customer Service Lead to guide daily customer service efforts and inspire associates in our New York store. You’ll lead by example, upholding Burlington's philosophy and core values to deliver a friendly, fast, and professional shopping experience.

You will manage scheduling, support associates, and ensure a customer-first environment with strong problem-solving and teamwork. Competitive hourly wage and benefits for eligible part-time staff are provided.

Qualifications

• Strong leadership and team motivation skills.
• Ability to work in a fast-paced retail environment.
• Good communication and problem-solving abilities.

Responsibilities

• Lead day-to-day customer service initiatives.
• Model Burlington values and standards.
• Ensure friendly, efficient checkout and customer experiences.
• Coordinate meal and break periods; monitor schedules.

Skills

Leadership

Customer service

Retail environment

Communication

Job description

Burlington is seeking a Part Time Customer Service Lead to guide daily customer service efforts and inspire associates in our New York store. You’ll lead by example, upholding Burlington's philosophy and core values to deliver a friendly, fast, and professional shopping experience.

You will manage scheduling, support associates, and ensure a customer-first environment with strong problem-solving and teamwork. Competitive hourly wage and benefits for eligible part-time staff are provided.