Customer Service Lead - Flexible Part-Time, Growth Path

Burlington Stores, Inc.; Greenbelt (MD); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Paid time off after 1 year of service

Paid holidays

Paid sick time

Job summary

Burlington Stores, Inc. in Greenbelt, MD is seeking a Part Time Customer Service Lead to guide day-to-day customer service initiatives and lead by example with Burlington's values. You will focus on friendly, efficient service and a positive shopping experience for customers.

The role emphasizes leadership, flexibility, and a strong customer-first mindset, with opportunities to grow through training and development while earning a competitive wage and associate discounts.

Qualifications

• Flexible schedule including early mornings, nights, weekends and holidays.
• Physical ability to lift and move boxes weighing 40 lbs or more.
• Ability to stand and walk for extended periods.

Responsibilities

• Lead day-to-day customer service initiatives; inspire associates to deliver friendly, professional service and uphold Burlington values.
• Drive friendliness, speed of checkout and customer feedback through a customer-first approach.
• Maintain a neat, orderly front end and troubleshoot register/transaction issues.
• Coordinate meal and break periods and monitor shift adherence.

Skills

Leadership

Customer service

Retail

Flexibility

Job description

Burlington Stores, Inc. in Greenbelt, MD is seeking a Part Time Customer Service Lead to guide day-to-day customer service initiatives and lead by example with Burlington's values. You will focus on friendly, efficient service and a positive shopping experience for customers.

The role emphasizes leadership, flexibility, and a strong customer-first mindset, with opportunities to grow through training and development while earning a competitive wage and associate discounts.