Customer Service & Growth Advocate - Financial Solutions

Tower Loan of Mississippi, LLC; Troy (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Annual Raises and Bonuses

Career growth opportunities

Job summary

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to deliver exceptional service, build relationships, and promote relevant loan solutions in a fast-paced branch. This full-time, on-site role in Alabama includes handling payments, processing loan applications, maintaining cash drawers, and supporting daily office needs.

The position offers competitive pay with incentives, benefits, and a strong promote-from-within culture, requiring a High School diploma or GED and a

Qualifications

• High School Diploma or GED required.
• Valid driver's license and reliable vehicle required.
• Excellent customer service skills.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer Service

Cash Handling

Sales

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to deliver exceptional service, build relationships, and promote relevant loan solutions in a fast-paced branch. This full-time, on-site role in Alabama includes handling payments, processing loan applications, maintaining cash drawers, and supporting daily office needs.

The position offers competitive pay with incentives, benefits, and a strong promote-from-within culture, requiring a High School diploma or GED and a