Customer Service Specialist - Financial Solutions & Growth

Tower Loan of Mississippi, LLC; Basham (AL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Job summary

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to join our on-site team. You will grow relationships, process payments, and promote financial solutions while handling cash and deposits with accuracy.

The position runs Monday through Friday, 8:30 AM to 5:30 PM, with occasional extended hours and Saturday shifts. We offer competitive pay, incentives, and comprehensive benefits to support your career growth.

Qualifications

• Must have cash handling, sales, or customer service experience.
• Must have a valid driver’s license and a reliable vehicle.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including deposits.
• Execute office administrative activities and process loan applications.
• Perform other duties as assigned.

Skills

Cash handling

Sales experience

Customer service

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to join our on-site team. You will grow relationships, process payments, and promote financial solutions while handling cash and deposits with accuracy.

The position runs Monday through Friday, 8:30 AM to 5:30 PM, with occasional extended hours and Saturday shifts. We offer competitive pay, incentives, and comprehensive benefits to support your career growth.