Customer Service Pro: Growth Path & Benefits

Tower Loan of Mississippi, LLC; The Breakers (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) Match

Paid Time Off

Paid Holidays

Bonuses & Incentives

Life Insurance

Employee Assistance Program

Job summary

Tower Loan of Mississippi, LLC is hiring a Customer Service Representative for an on-site role. You will build customer relationships, process payments, and promote loan solutions while supporting branch operations.

The position runs Monday–Friday 8:30 AM–5:30 PM with occasional extended hours, offering competitive pay, incentives, and a comprehensive benefits package including health, retirement, and paid time off.

Qualifications

• High school diploma or GED required.
• Customer service or sales experience preferred.
• Cash handling experience helpful.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Balance and secure cash drawers and deposits.
• Perform office administrative tasks: mail, supplies, etc.
• Process loan applications and collect payments due.

Skills

Customer service

Sales

Cash handling

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is hiring a Customer Service Representative for an on-site role. You will build customer relationships, process payments, and promote loan solutions while supporting branch operations.

The position runs Monday–Friday 8:30 AM–5:30 PM with occasional extended hours, offering competitive pay, incentives, and a comprehensive benefits package including health, retirement, and paid time off.