Customer Service & Loan Solutions Specialist

Tower Loan of Mississippi, LLC; Ridgeland (MS); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness

401(k) Match

Paid Time Off

Paid Holidays

Annual raises

Monthly incentives

Charitable campaigns

Job summary

Tower Loan is looking for a Customer Service Representative in Ridgeland, MS to deliver exceptional service, build relationships, and help customers find the right financial solutions. This full-time position offers competitive pay, incentives, and benefits with potential for advancement into leadership roles.

You will handle payments, support loan processing, and assist with daily branch operations. A high school diploma or GED and a valid driver's license with a reliable vehicle are required;

Qualifications

• High School Diploma or GED required.
• Must have a valid driver’s license and reliable vehicle.
• Preferred cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including checking branch mail and purchasing office supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is looking for a Customer Service Representative in Ridgeland, MS to deliver exceptional service, build relationships, and help customers find the right financial solutions. This full-time position offers competitive pay, incentives, and benefits with potential for advancement into leadership roles.

You will handle payments, support loan processing, and assist with daily branch operations. A high school diploma or GED and a valid driver's license with a reliable vehicle are required;