Customer Service & Financial Solutions Specialist

Tower Loan of Mississippi, LLC; Homer (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off (PTO)

Paid holidays

Monthly incentive

Employee referral bonuses

Job summary

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to deliver exceptional service, build relationships, and help customers find financial solutions. This full-time on-site role offers opportunities for growth into leadership and a comprehensive benefits package.

The CSR will handle payments, promote loans, manage cash and deposits, and support office administration. On-site schedule is Monday–Friday with some extended hours, including Saturdays, in a fast-paced

Qualifications

• High School Diploma or GED required.
• Valid driver's license and reliable vehicle required.
• Cash handling, sales, or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Balance and secure cash drawers; prepare deposits accurately.

Skills

Customer Service

Cash Handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to deliver exceptional service, build relationships, and help customers find financial solutions. This full-time on-site role offers opportunities for growth into leadership and a comprehensive benefits package.

The CSR will handle payments, promote loans, manage cash and deposits, and support office administration. On-site schedule is Monday–Friday with some extended hours, including Saturdays, in a fast-paced