Customer Service Pro - Growth Path in Finance & Loans

Tower Loan; Indianola (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

Up to 3% 401(k) Match

Paid Time Off (16 days per year after

Paid Holidays

Annual Raises and Performance Bonuses

Monthly Incentive and Employee Ref er

Job summary

Tower Loan is hiring a Customer Service Representative in Indianola, MS. This full-time role focuses on delivering outstanding customer service, processing payments, and promoting financial solutions to customers in-person and by phone.

You will balance cash drawers, handle deposits, and support branch operations while helping customers meet their financial goals. A stable, growth-oriented environment with comprehensive training awaits.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Preferred cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative in Indianola, MS. This full-time role focuses on delivering outstanding customer service, processing payments, and promoting financial solutions to customers in-person and by phone.

You will balance cash drawers, handle deposits, and support branch operations while helping customers meet their financial goals. A stable, growth-oriented environment with comprehensive training awaits.