Customer Service & Framing Specialist

Michaels; El Cajon (CA); On-site; USD 23,000 - 27,000; Part time

Job summary

Michaels in the United States is seeking store team members to help customers find products and ensure a fast, friendly checkout experience. You will unload trucks, stock merchandise, and maintain a well-merchandised, in-stock store while following store procedures.

Candidates should have retail or customer service experience; you will engage customers with the Rewards program and Private Label Credit Card enrollments, and assist with omnichannel processes like Buy Online Pickup in Store and

Qualifications

• Retail or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast, friendly checkout and accurate cash handling
• Promote Rewards program and Private Label Credit Card enrollments
• Assist with BOPIS and Ship From Store processes
• Participate in truck unload, stocking, and planogram duties
• Maintain in-stock shelves and handle merchandise recovery
• Support shrink control and safety programs
• Follow SOPs and store policies to ensure compliance

Skills

Customer service

Cash handling

Job description

Michaels in the United States is seeking store team members to help customers find products and ensure a fast, friendly checkout experience. You will unload trucks, stock merchandise, and maintain a well-merchandised, in-stock store while following store procedures.

Candidates should have retail or customer service experience; you will engage customers with the Rewards program and Private Label Credit Card enrollments, and assist with omnichannel processes like Buy Online Pickup in Store and