Retail Service & Framing Specialist – Customer Experience

Michaels; Town of Middletown (NY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical

dental

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

employee discounts

Job summary

Michaels is seeking a retail team member to assist customers, keep the store well-stocked, and process purchases at the register. You will engage shoppers, promote the Rewards program and Private Label Credit Cards, and contribute to a positive shopping experience in a dynamic store environment.

The role involves standing for long periods, stocking duties, and collaboration with team members to meet store standards and customer expectations. Training and benefits are provided.

Qualifications

• Retail and/or customer service experience preferred.
• Eligible to work in the U.S. (16 years or older).
• Ability to stay standing and move around the store as needed.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments; educate on VOC survey.

Skills

Customer service

Cash handling

POS systems

Communication

Job description

Michaels is seeking a retail team member to assist customers, keep the store well-stocked, and process purchases at the register. You will engage shoppers, promote the Rewards program and Private Label Credit Cards, and contribute to a positive shopping experience in a dynamic store environment.

The role involves standing for long periods, stocking duties, and collaboration with team members to meet store standards and customer expectations. Training and benefits are provided.