Customer Service & Food Ops Lead

FiveStar; Elizabeth (NJ); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

FiveStar is seeking a Shift Leader to partner with store management on assigned shifts, supporting Customer Service, Food Service, and marketing tasks. You will train and guide the customer service representatives and help implement company policies while learning basic management duties.

Key duties include leading customer service, promoting the FiveStar experience, ensuring merchandising and pricing accuracy, and coordinating with the management team on communications, promotions, and store

Qualifications

• Must present professional appearance and a positive attitude.
• Must be at least 18 years old.
• Team player with strong work ethic and reliable attendance.
• Proficiency with basic computer skills is required.

Responsibilities

• Oversee customer service and food service duties on assigned shift.
• Assist training of customer service representatives and communicate store policies.
• Support inventory control, equipment condition, safety and robbery prevention.

Skills

Professional appearance

Team player

Customer focus

Honest

Excellent attendance

Basic computer skills

Job description

FiveStar is seeking a Shift Leader to partner with store management on assigned shifts, supporting Customer Service, Food Service, and marketing tasks. You will train and guide the customer service representatives and help implement company policies while learning basic management duties.

Key duties include leading customer service, promoting the FiveStar experience, ensuring merchandising and pricing accuracy, and coordinating with the management team on communications, promotions, and store