Shift Supervisor: Customer Service & Store Operations Lead

FiveStar; Danville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

FiveStar is seeking a Shift Supervisor to partner with the store management team and assist in managing overall operations including accounting, marketing, customer service, and food service. This role involves supervising the store team, training, merchandising, and ensuring policies are followed to deliver FiveStar’s customer-first experience.

The candidate should be team oriented with a professional appearance, valid driver's license, and the ability to work various shifts including evenings,

Qualifications

• High School Diploma, GED, or equivalent experience.
• Basic computer skills required.
• Professional appearance and a positive attitude.

Responsibilities

• Proficient in customer service and food service responsibilities.
• Promotes FiveStar treatment and customer-first service.
• Partners with management to train store team and ensure policies are followed.
• Assist in merchandising and maintaining inventory levels and pricing signage.
• Oversee store operations in the absence of management and ensure safety and paperwork are handled.

Skills

Customer service

Food service

Team player

Positive attitude

Attendance

Education

High School Diploma/GED or equivalent

Tools

Basic computer skills

Job description

FiveStar is seeking a Shift Supervisor to partner with the store management team and assist in managing overall operations including accounting, marketing, customer service, and food service. This role involves supervising the store team, training, merchandising, and ensuring policies are followed to deliver FiveStar’s customer-first experience.

The candidate should be team oriented with a professional appearance, valid driver's license, and the ability to work various shifts including evenings,