Food Service Supervisor — Customer Experience & Operations

FiveStar; Bowling Green (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

FiveStar is seeking a Food Service Manager to partner with the General Manager in planning, supervising, and managing operations in the food service area. You will ensure customer service, food safety, and proper merchandising while training staff and enforcing company policies.

You will work across shifts in a fast-paced environment, maintaining presentation, inventory control, and program execution to drive FiveStar sales and customer satisfaction.

Qualifications

• High School Diploma or GED.
• Minimum 1 year of food service experience.
• Must be at least 18 years old.
• Valid Driver’s License preferred.
• Basic computer skills.
• Knowledge of food-service equipment.

Responsibilities

• Partner with management to ensure FiveStar customer service in the food service area as outlined in company policies and procedures.
• Stay up to date and informed in all health and food safety regulations.
• Stay up to date and informed in company policies regarding food service such as inventory control and production guides for food preparation.
• Follow up with General Managers on communications related to food service promotions and programs.
• Responsible for merchandising including signage, pricing, freshness, and presentation of products.
• Collaborate with General Manager to train and supervise staff in food service responsibilities.

Skills

Customer service

Food safety

Staff supervision

Training

Communication

Education

High School Diploma or GED

Tools

POS systems

Job description

FiveStar is seeking a Food Service Manager to partner with the General Manager in planning, supervising, and managing operations in the food service area. You will ensure customer service, food safety, and proper merchandising while training staff and enforcing company policies.

You will work across shifts in a fast-paced environment, maintaining presentation, inventory control, and program execution to drive FiveStar sales and customer satisfaction.