Store Shift Leader & Customer Service Coach

FiveStar Food Mart; Shelbyville (KY); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

Friendly team environment

On-site training

Job summary

FiveStar Food Mart is seeking a Shift Leader to partner with store management on daily operations, including customer service, food service, and merchandising. The role involves training staff, ensuring policy compliance, and supporting inventory control and safety guidelines.

Ideal candidates are 18+, with a professional appearance, team-oriented attitude, reliability, and basic computer skills. This on-site role requires flexibility across shifts and weekends.

Qualifications

• Professional appearance and a positive attitude.
• Must be at least 18 years old.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic computer skills.

Responsibilities

• Provide exceptional customer service as directed.
• Promote FiveStar treatment and suggestive selling.
• Train and direct customer service representatives.
• Educate store team on policies and communications.
• Assist in inventory control, equipment checks, and safety procedures.
• Ensure quality food operation and safety standards.
• Maintain merchandising, pricing, and promotional signage.
• Educate store employees on programs and policies.

Skills

Age 18+

Professional appearance

Team player

Customer focused

Honest

Hardworking

Excellent attendance

Computer skills

Job description

FiveStar Food Mart is seeking a Shift Leader to partner with store management on daily operations, including customer service, food service, and merchandising. The role involves training staff, ensuring policy compliance, and supporting inventory control and safety guidelines.

Ideal candidates are 18+, with a professional appearance, team-oriented attitude, reliability, and basic computer skills. This on-site role requires flexibility across shifts and weekends.