Customer Service & Financial Solutions Specialist - On Site

towerloan; Hattiesburg (MS); Sur place; USD 30 000 - 38 000; Plein temps

Avantages offerts par ce poste

Health and Well-Being Options

Up to 3% 401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Performance Bonuses

Monthly Incentive and Employee Ref er

Charitable Campaigns

Résumé du poste

Tower Loan is seeking a Customer Service Representative (CSR) for an on-site role in Mississippi. You will deliver exceptional customer service, assist customers with financial solutions, process payments, and drive loan production while maintaining accurate cash handling and daily office tasks.

The position follows a Monday–Friday schedule, 8:30 AM–5:30 PM, with occasional extended hours and possible Saturdays. Growth opportunities and a strong promote-from-within culture are emphasized.

Qualifications

• High school diploma or GED required.
• Must have a valid driver's license and reliable vehicle.
• Preferred experience in cash handling, sales, or customer service.

Responsabilités

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Connaissances

Customer service

Cash handling

Sales

Formation

High School Diploma or GED

Description du poste

Tower Loan is seeking a Customer Service Representative (CSR) for an on-site role in Mississippi. You will deliver exceptional customer service, assist customers with financial solutions, process payments, and drive loan production while maintaining accurate cash handling and daily office tasks.

The position follows a Monday–Friday schedule, 8:30 AM–5:30 PM, with occasional extended hours and possible Saturdays. Growth opportunities and a strong promote-from-within culture are emphasized.