Customer Service & Financial Solutions Specialist

Tower Loan of Mississippi, LLC

United States

On-site

USD 36,000 - 48,000

Full time

5 days ago

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Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Employee Referral Bonuses

Job summary

Tower Loan is seeking a Customer Service Representative to deliver exceptional service, build relationships, and help customers find suitable financial solutions. This on-site, full-time role operates Monday–Friday 8:30 AM–5:30 PM, with occasional Saturday hours.

A High School Diploma or GED and a valid driver’s license are required, with preference for cash handling, sales, or customer service experience. You'll handle payments, promote loan products, maintain cash drawers, and support branch

Qualifications

High School Diploma or GED required.
Valid driver’s license and reliable vehicle required.
Preferred cash handling, sales, or customer service experience.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.