Customer Service & Financial Solutions Specialist

Tower Loan; Missouri; On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options (Medical

Dental

Vision

Life Insurance

401(k) Match

Paid Time Off

Paid Holidays

Job summary

Tower Loan is seeking a Customer Service Representative to play a key role in delivering exceptional service and building relationships with customers at our Imperial, MO location.

You will process payments, market financial solutions, balance cash drawers, and handle administrative tasks while supporting loan production and customer care. A valid driver's license and reliable vehicle are required.

Qualifications

• High School Diploma or GED required.
• Preferred Cash Handling, Sales, or Customer Service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including checking branch mail and purchasing office supplies.
• Process loan applications and collect payments due.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to play a key role in delivering exceptional service and building relationships with customers at our Imperial, MO location.

You will process payments, market financial solutions, balance cash drawers, and handle administrative tasks while supporting loan production and customer care. A valid driver's license and reliable vehicle are required.