Customer Service & Loan Solutions Specialist

Tower Loan of Mississippi, LLC; Imperial (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Annual raises

Performance bonuses

Monthly incentives

Job summary

Tower Loan in Imperial, Missouri is seeking a Customer Service Representative to join our team and deliver outstanding service to customers seeking personal finance solutions.

You will process payments, cultivate customer relationships, and help drive loan production while maintaining accurate cash handling and branch administration. We offer competitive pay and a full benefits package.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Cash handling, sales or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Tower Loan in Imperial, Missouri is seeking a Customer Service Representative to join our team and deliver outstanding service to customers seeking personal finance solutions.

You will process payments, cultivate customer relationships, and help drive loan production while maintaining accurate cash handling and branch administration. We offer competitive pay and a full benefits package.