Customer Service & Financial Solutions Specialist

Tower Loan; Fort Payne (AL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Bonuses & incentives

Paid Time Off

Holidays

Performance Bonuses

Monthly Incentives

Referral Bonuses

Job summary

Tower Loan in Fort Payne, AL is seeking a full-time Customer Service Representative to deliver exceptional service and promote financial solutions. You will help customers in person and over the phone, process payments, and support loan production in a fast-paced environment.

The position requires a high school diploma or GED, a valid driver’s license and a reliable vehicle. The company offers training, a strong promote-from-within culture, benefits, and incentives.

Qualifications

• High School Diploma or GED required.
• Valid driver's license and reliable vehicle required.
• Experience in cash handling, sales, or customer service preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities (mail, supplies, etc.).
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan in Fort Payne, AL is seeking a full-time Customer Service Representative to deliver exceptional service and promote financial solutions. You will help customers in person and over the phone, process payments, and support loan production in a fast-paced environment.

The position requires a high school diploma or GED, a valid driver’s license and a reliable vehicle. The company offers training, a strong promote-from-within culture, benefits, and incentives.