Customer Service & Financial Solutions Specialist

Community Choice Financial Family of Brands; Dallas (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

On-site training

Comprehensive benefits package

Educational reimbursement

401(k) and Roth 401(k) with company匹配

Life and AD&D insurance

Discount marketplace access

Paid time off

Job summary

Community Choice Financial® Family of Brands seeks a Customer Service Representative to engage customers, process transactions, and support in-store operations. The role emphasizes accuracy, relationships, and a high level of service across multiple brand locations.

Candidates should be at least 18 years old with a high school diploma, strong communication, and data-entry skills. This is an in-store, full-time position requiring weekend availability and ongoing training.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and data entry accuracy.
• Proficiency with phones, POS system, Microsoft Office, and computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system with precision.
• Assist in customer account management and collections by accepting payments and managing appointments.
• Maintain store appearance and meet cleanliness standards to enhance customer experience.
• Uphold compliance with company policies and applicable laws.

Skills

Customer service

Verbal communication

Written communication

Data entry accuracy

POS system familiarity

Attention to detail

Multi-tasking

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial® Family of Brands seeks a Customer Service Representative to engage customers, process transactions, and support in-store operations. The role emphasizes accuracy, relationships, and a high level of service across multiple brand locations.

Candidates should be at least 18 years old with a high school diploma, strong communication, and data-entry skills. This is an in-store, full-time position requiring weekend availability and ongoing training.