Customer Service Pro — Fast-Paced Financial Solutions

Community Choice Financial Family of Brands; Phoenix (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Paid training

Learning platform access

Cross-brand training

401(k) with match

Dental/vision/disability benefits

Paid time off

Casual dress code

Job summary

Community Choice Financial Family of Brands in Phoenix, AZ is seeking a Customer Service Representative to help customers access short-term financial solutions and to process in-store transactions with precision.

You will receive hands-on training and coaching as part of our growth‑driven team, with opportunities to move across our eleven brands nationwide and participate in leadership development programs.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills with customers and colleagues.
• Meticulous attention to detail and data entry accuracy.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing customer appointments.

Skills

Customer service

Communication

Data entry

POS system

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands in Phoenix, AZ is seeking a Customer Service Representative to help customers access short-term financial solutions and to process in-store transactions with precision.

You will receive hands-on training and coaching as part of our growth‑driven team, with opportunities to move across our eleven brands nationwide and participate in leadership development programs.