Community-Focused CSR — In-Store Financial Solutions

Community Choice Financial Family of Brands; Palm Bay (FL); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

On-the-job training

Learning management system (LMS)

Cross-brand training

Key Holder Program

Performance-based career advancement

Educational Reimbursement Program

Medical insurance options (telementin)

401(k) Retirement plan with company 
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Company-paid Life and AD&D Insurance

Voluntary benefits (dental, vision, /d

Employee Assistance Program (EAP)

Exclusive retailer discounts

Paid time off (12 days first year)

Casual dress code

Job summary

Community Choice Financial Family of Brands is hiring a Customer Service Representative to assist customers with check cashing, money transfers, and payments in-store. You will build relationships, process transactions accurately, and offer tailored financial services in a fast-paced environment.

The role requires a high school diploma, strong communication, and data-entry accuracy. Training is provided, with opportunities for advancement and cross-brand mobility across the brand family.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and data entry accuracy.
• Proficiency with phones, POS system, and Microsoft Office.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information in a POS system with precision.

Skills

Customer service

Verbal and written communication

Attention to detail

Data entry

POS system proficiency

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands is hiring a Customer Service Representative to assist customers with check cashing, money transfers, and payments in-store. You will build relationships, process transactions accurately, and offer tailored financial services in a fast-paced environment.

The role requires a high school diploma, strong communication, and data-entry accuracy. Training is provided, with opportunities for advancement and cross-brand mobility across the brand family.