Representante de Atención al Cliente Bilingüe en Finanzas

Community Choice Financial Family of Brands; Mission (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid on-the-job training

Educational reimbursement

401(k) matching

Employee discounts

Paid time off

Job summary

Community Choice Financial Family of Brands seeks a bilingual Customer Service Representative to assist customers with financial solutions. You will handle transactions, provide personalized financial services, and support store operations in a fast-paced environment.

The role requires a high school diploma, strong communication skills in English and Spanish, and reliable data entry using POS systems. On-the-job training and a clear path for advancement are offered.

Qualifications

• High school diploma or equivalent required.
• Bilingual English/Spanish; strong verbal and written communication.
• Attention to detail and accurate data entry.
• Proficient with POS systems and Microsoft Office.

Responsibilities

• Build relationships with customers to drive repeat business.
• Review and process customer transactions with accuracy.
• Offer personalized financial services to meet customer needs.
• Enter and maintain customer information in POS system precisely.
• Support in-store events and community activities.
• Maintain store appearance and cleanliness to enhance customer experience.
• Ensure compliance with company policies and laws.

Skills

Bilingual English/Spanish

Communication skills

Data entry accuracy

POS system proficiency

Microsoft Office

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands seeks a bilingual Customer Service Representative to assist customers with financial solutions. You will handle transactions, provide personalized financial services, and support store operations in a fast-paced environment.

The role requires a high school diploma, strong communication skills in English and Spanish, and reliable data entry using POS systems. On-the-job training and a clear path for advancement are offered.