Customer Service & Financial Solutions Specialist

Tower Loan of Mississippi, LLC; Bloomington (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Performance bonuses

Monthly incentives

Charitable campaigns

Job summary

Tower Loan is seeking a Customer Service Representative for an on-site, full-time role in Bloomington, IN. You will cultivate customer relationships, promote financial solutions, and handle payments while balancing cash and supporting branch operations.

The position offers a competitive salary with incentives, comprehensive benefits, and opportunities for growth within a long-standing financial services company.

Qualifications

• High School Diploma or GED is required.
• Valid driver's license and reliable vehicle required.
• Experience in cash handling, sales, or customer service preferred.

Responsibilities

• Cultivate customer relationships by delivering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Balance and secure cash drawers and deposits.
• Execute office administrative tasks (mail, filing, supplies).
• Process loan applications and collect payments.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Sales

Office administration

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative for an on-site, full-time role in Bloomington, IN. You will cultivate customer relationships, promote financial solutions, and handle payments while balancing cash and supporting branch operations.

The position offers a competitive salary with incentives, comprehensive benefits, and opportunities for growth within a long-standing financial services company.