Customer Service Pro | Growth Path, Bonuses & Benefits

Tower Loan; Bloomington (IN); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Performance Bonuses

Monthly Incentives

Charitable Campaigns

Job summary

Tower Loan is seeking a on-site Customer Service Representative (CSR) in Bloomington, IN. You’ll be the face of our branch, helping customers find the right financial solutions and delivering friendly, accurate service.

The full-time role offers competitive pay, incentives, and a comprehensive benefits package. Training and advancement opportunities are available in a strong promote-from-within culture.

Qualifications

• High School Diploma or GED required.
• Must have a valid driver’s license and reliable vehicle.
• Preferred: cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain cash drawers and balance deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a on-site Customer Service Representative (CSR) in Bloomington, IN. You’ll be the face of our branch, helping customers find the right financial solutions and delivering friendly, accurate service.

The full-time role offers competitive pay, incentives, and a comprehensive benefits package. Training and advancement opportunities are available in a strong promote-from-within culture.