Customer Service & Financial Solutions Associate

Tower Loan; Ruston (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health & Wellness

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises & Bonuses

Monthly Incentives

Employee Referral Bonuses

Charitable Campaigns

Job summary

Tower Loan in Ruston, LA is seeking a full-time Customer Service Representative. You will be at the heart of our business, delivering exceptional service, building relationships, and helping customers find the right financial solutions.

The position offers a competitive pay, performance incentives, and strong benefits. Day-to-day duties include cultivating relationships, processing payments, promoting loan products, handling cash, and performing general office tasks.

Qualifications

• High School Diploma or GED is required.
• Must have a valid driver's license and reliable vehicle.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including mail, filing, supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Education

High School Diploma or GED

Job description

Tower Loan in Ruston, LA is seeking a full-time Customer Service Representative. You will be at the heart of our business, delivering exceptional service, building relationships, and helping customers find the right financial solutions.

The position offers a competitive pay, performance incentives, and strong benefits. Day-to-day duties include cultivating relationships, processing payments, promoting loan products, handling cash, and performing general office tasks.