Customer Service & Estimates Specialist

FASTSIGNS Parker/Castle Rock; Concord (NC); Vor Ort; USD 17.000 - 21.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Zusammenfassung

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to join our team in Concord, NC. You will be the first point of contact for customers and will help prepare estimates, process work orders, and ensure on-time delivery of finished orders.

You will participate in daily team meetings, support business and marketing plans, and cultivate long-term relationships with clients across email, phone, and in-person interactions.

Qualifikationen

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Aufgaben

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long term clients.

Kenntnisse

Retail sales

Customer service

Communication

Time management

Relationship building

Ausbildung

High School Diploma

Jobbeschreibung

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to join our team in Concord, NC. You will be the first point of contact for customers and will help prepare estimates, process work orders, and ensure on-time delivery of finished orders.

You will participate in daily team meetings, support business and marketing plans, and cultivate long-term relationships with clients across email, phone, and in-person interactions.