Customer Service & Inside Sales | Growth & Bonuses

FASTSIGNS Parker/Castle Rock; Milwaukee (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first point of contact for customers, learn to prepare estimates, process work orders and ensure timely delivery of finished orders.

You will interact with customers via email, phone, in person, and at their business location, building lasting relationships and contributing to the center's success through teamwork and active participation in planning and meetings.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Retail experience

Customer service

Outgoing

Relationship building

Listening skills

Organization

Stamina (sitting)

Screen time stamina

Work under pressure

Education

High school diploma

Job description

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first point of contact for customers, learn to prepare estimates, process work orders and ensure timely delivery of finished orders.

You will interact with customers via email, phone, in person, and at their business location, building lasting relationships and contributing to the center's success through teamwork and active participation in planning and meetings.