Customer Solutions Specialist - Growth & Training Ready

FASTSIGNS Parker/Castle Rock; York (York County); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first point of contact for customers, learn to prepare estimates, manage work orders, and ensure on-time delivery of finished projects.

You will participate in daily team meetings, help execute business and marketing plans, and engage with customers via email, phone, in person, or on-site at their business location. Build lasting client relationships through responsive service.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Customer service

Communication

Organization

Relationship building

Time management

Education

High school diploma or equivalent

Job description

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first point of contact for customers, learn to prepare estimates, manage work orders, and ensure on-time delivery of finished projects.

You will participate in daily team meetings, help execute business and marketing plans, and engage with customers via email, phone, in person, or on-site at their business location. Build lasting client relationships through responsive service.