Customer Service Pro — Growth & Bonus Potential

FASTSIGNS Parker/Castle Rock; Boca Raton (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first point of contact for current and prospective customers at our center. You will learn to prepare estimates, manage work orders, and ensure on-time delivery while supporting daily team meetings and business plans.

The ideal candidate has 2-3 years of retail or counter sales experience, a high school diploma, and strong listening and relationship-building skills.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Retail experience

Customer service

Communication

Education

High school diploma

Job description

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first point of contact for current and prospective customers at our center. You will learn to prepare estimates, manage work orders, and ensure on-time delivery while supporting daily team meetings and business plans.

The ideal candidate has 2-3 years of retail or counter sales experience, a high school diploma, and strong listening and relationship-building skills.