Customer Service Specialist: Estimates & Orders

FASTSIGNS Parker/Castle Rock; North Olmsted (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS Parker/Castle Rock is hiring a Customer Service Representative to join our team. You will be the first point of contact for current and prospective customers, learn to prepare estimates, manage work orders, and ensure timely delivery of finished orders.

You will participate in daily team meetings, support business and marketing plans, and help build lasting relationships with clients across email, phone, and in person.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.

Responsibilities

• Be the initial contact with current and prospective customers.
• Learn to prepare estimates, implement work orders and ensure timely delivery.
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Retail experience

Counter sales

Customer service

Communication

Relationship building

Organization skills

Education

High school diploma or equivalent

Job description

FASTSIGNS Parker/Castle Rock is hiring a Customer Service Representative to join our team. You will be the first point of contact for current and prospective customers, learn to prepare estimates, manage work orders, and ensure timely delivery of finished orders.

You will participate in daily team meetings, support business and marketing plans, and help build lasting relationships with clients across email, phone, and in person.