Customer Service & Equipment Support — Paid Training

U-Haul Co. of South Carolina; North Dakota; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Gym Reimbursement Program

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service and assist customers by inspecting and maintaining equipment. You will use U-Scan tech to dispatch and return rentals, move and hook up trucks, and answer customer questions with a focus on safety and efficiency.

We offer extensive on-the-job training, a pathway to certifications, and opportunities to advance within a stable national company. Eligible for benefits and bonuses as part of a comprehensive package.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Valid driver’s license

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service and assist customers by inspecting and maintaining equipment. You will use U-Scan tech to dispatch and return rentals, move and hook up trucks, and answer customer questions with a focus on safety and efficiency.

We offer extensive on-the-job training, a pathway to certifications, and opportunities to advance within a stable national company. Eligible for benefits and bonuses as part of a comprehensive package.