Customer Service & Equipment Specialist — Training

U-Haul International, Inc.; Mishawaka (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International, Inc. is seeking friendly and motivated individuals for the role of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s service, helping customers with products, rentals, and equipment inspections.

Responsibilities include assisting customers, using U-Scan tech to manage rentals, and educating customers on services. Opportunities for advancement and on-the-job education are available, with eligibility for benefits and a

Qualifications

• High school diploma or equivalent is required.
• Strong communication and people skills are essential for helping customers.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment on the lot, checking fluid levels.
• Answer questions and educate customers regarding offerings.
• Prepare rental invoices and accept equipment returned from rental.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking friendly and motivated individuals for the role of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s service, helping customers with products, rentals, and equipment inspections.

Responsibilities include assisting customers, using U-Scan tech to manage rentals, and educating customers on services. Opportunities for advancement and on-the-job education are available, with eligibility for benefits and a