Customer Service & Equipment Tech — On-the-Job Training

U-Haul; Lee's Summit (MO); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

Job summary

U-Haul is seeking a Customer Service Representative to join a supportive team and serve as the face of our exceptional service. You will assist customers, use U-Scan for rentals and inventory, and help with moving and hooking up trucks and trailers.

The role includes hands-on duties such as inspecting equipment, preparing invoices, and educating customers about products. We offer on-the-job education and bonus opportunities, including a $100 hiring bonus and a $300 completion bonus through the

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to join a supportive team and serve as the face of our exceptional service. You will assist customers, use U-Scan for rentals and inventory, and help with moving and hooking up trucks and trailers.

The role includes hands-on duties such as inspecting equipment, preparing invoices, and educating customers about products. We offer on-the-job education and bonus opportunities, including a $100 hiring bonus and a $300 completion bonus through the