Customer Service & Equipment Specialist

U-Haul / Repwest Insurance; Dayton (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative in Dayton, Ohio to be the face of our service and help customers with rentals and equipment while ensuring a friendly, helpful experience. You will use smartphone-based U-Scan to manage rentals, move and hook up trucks and trailers, inspect and maintain equipment, and answer questions about products and services.

We offer on-the-job education and various bonus opportunities.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Dayton, Ohio to be the face of our service and help customers with rentals and equipment while ensuring a friendly, helpful experience. You will use smartphone-based U-Scan to manage rentals, move and hook up trucks and trailers, inspect and maintain equipment, and answer questions about products and services.

We offer on-the-job education and various bonus opportunities.