Customer Service & Equipment Specialist - Rentals

U-Haul International, Inc.; Cincinnati (OH); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays, vacation, and sick days

Life insurance

MetLife auto and home insurance

Discounts on Apple products and more

Job summary

U-Haul International, Inc. in Cincinnati, OH is seeking a Customer Service Representative to assist customers with U‑Haul products and services. You will use smartphone-based U‑Scan technology to manage rentals, move and hook up trucks and trailers, and inspect equipment for readiness.

The role involves answering customer questions, preparing invoices, and educating customers on offerings. Training is provided, and on-the-job education is available as part of this team-focused environment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot, check fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and process returns.

Job description

U-Haul International, Inc. in Cincinnati, OH is seeking a Customer Service Representative to assist customers with U‑Haul products and services. You will use smartphone-based U‑Scan technology to manage rentals, move and hook up trucks and trailers, and inspect equipment for readiness.

The role involves answering customer questions, preparing invoices, and educating customers on offerings. Training is provided, and on-the-job education is available as part of this team-focused environment.