Customer Service & Equipment Specialist

U-Haul International, Inc.; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on electronics and more

Mindset App Reimbursement

You Matter EAP

Job summary

U-Haul International, Inc. is seeking a friendly Customer Service Representative to join our team. You will be the face of our exceptional service, helping customers with rentals, checking equipment, and guiding them through the process using U-Scan tech.

We offer on-the-job education, two hands-on interviews with pay, and a variety of benefits. Join us to grow your career in a supportive, fast-paced environment at our Cincinnati location.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a friendly Customer Service Representative to join our team. You will be the face of our exceptional service, helping customers with rentals, checking equipment, and guiding them through the process using U-Scan tech.

We offer on-the-job education, two hands-on interviews with pay, and a variety of benefits. Join us to grow your career in a supportive, fast-paced environment at our Cincinnati location.