Customer Service & Equipment Specialist

U-Haul; Cincinnati (AR); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance & prescription plans

Paid holidays

401(k) Savings Plan

Employee stock ownership plan

Life insurance

Job summary

U-Haul is seeking a Customer Service Representative in Cincinnati, OH. You will be the face of our service, helping customers by inspecting and maintaining equipment and assisting with rentals and returns. You’ll use U-Scan to manage inventory and learn on-the-job with U-Haul University.

Benefits include comprehensive coverage and bonuses; the role requires a valid license and a high school diploma, with safety training and certifications offered during employment.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Cincinnati, OH. You will be the face of our service, helping customers by inspecting and maintaining equipment and assisting with rentals and returns. You’ll use U-Scan to manage inventory and learn on-the-job with U-Haul University.

Benefits include comprehensive coverage and bonuses; the role requires a valid license and a high school diploma, with safety training and certifications offered during employment.