Customer Service & Equipment Specialist

Uhaul; Springfield (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products

Job summary

U-Haul is seeking a Customer Service Representative in Springfield, OH. You will be the face of our service, assisting customers, operating U-Scan tech to handle rentals, and helping with equipment inspections and returns.

This role offers on-the-job education, a supportive team, and potential bonuses upon hiring and certification completion. Typical responsibilities include truck hookups, safety checks, and customer education.

Qualifications

• H.S. diploma or equivalent required.
• Strong customer service and communication skills.
• Ability to work as part of a team and help customers.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect equipment on the lot and educate customers about products.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Springfield, OH. You will be the face of our service, assisting customers, operating U-Scan tech to handle rentals, and helping with equipment inspections and returns.

This role offers on-the-job education, a supportive team, and potential bonuses upon hiring and certification completion. Typical responsibilities include truck hookups, safety checks, and customer education.