Customer Service & Equipment Specialist

uhaul; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul in Cincinnati, OH is seeking a Customer Service Representative to be the face of the company’s service team. You will help customers, inspect and prepare equipment, and use technology to manage rentals and inventory.

The role offers on-the-job education, with opportunities for advancement and benefits. A valid driver's license and high school diploma are required, with a customer-focused approach and teamwork essential to success.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license and clean driving record.
• Excellent customer service and communication skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Prepare rental invoices and accept equipment returned from rental.
• Attend ongoing U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift certification (offered)

Propane handling (offered)

Job description

U-Haul in Cincinnati, OH is seeking a Customer Service Representative to be the face of the company’s service team. You will help customers, inspect and prepare equipment, and use technology to manage rentals and inventory.

The role offers on-the-job education, with opportunities for advancement and benefits. A valid driver's license and high school diploma are required, with a customer-focused approach and teamwork essential to success.