Customer Service & Equipment Logistics Specialist

Uhaul; Hartford (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Gym Reimbursement Program

Job summary

U-Haul is seeking a Customer Service Representative in Hartford, CT to be the face of our service team. You will assist customers with rentals, manage inventory using U-Scan, and help with equipment installation and safety checks.

The role includes on-the-job education and opportunities for advancement in a supportive environment. Applicants should have a valid drivers license and a high school diploma or equivalent.

Qualifications

• Valid driver7s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Hartford, CT to be the face of our service team. You will assist customers with rentals, manage inventory using U-Scan, and help with equipment installation and safety checks.

The role includes on-the-job education and opportunities for advancement in a supportive environment. Applicants should have a valid drivers license and a high school diploma or equivalent.