Customer Service & Dispatch Specialist (Team Player)

Mr. Rooter LLC; Oak Island (NC); On-site; USD 16,531 - 19,286; Full time

Job summary

A plumbing service provider in Oak Island, North Carolina, is looking for customer service staff for dispatching calls. The ideal candidate will be organized, empathetic, and a team player, capable of handling calls timely. Responsibilities include booking calls, following up, and maintaining professionalism in a family atmosphere office. Compensation ranges from $12.00 to $14.00 per hour, with a focus on attendance due to the emergency nature of the work.

Qualifications

• Ability to handle calls within a strict timeframe of 3-4 minutes.
• Professional demeanor over the phone and in person.
• Team player with strong communication skills.

Responsibilities

• Book incoming calls and dispatch them efficiently.
• Follow up on client calls and ensure effective communication.
• Exhibit punctuality and professionalism in office attendance.

Skills

Empathy

Organizational skills

Professional communication

Multi-tasking

Job description

A plumbing service provider in Oak Island, North Carolina, is looking for customer service staff for dispatching calls. The ideal candidate will be organized, empathetic, and a team player, capable of handling calls timely. Responsibilities include booking calls, following up, and maintaining professionalism in a family atmosphere office. Compensation ranges from $12.00 to $14.00 per hour, with a focus on attendance due to the emergency nature of the work.