Customer Service & Dispatch Specialist - On-site

PRIME PLUMBING INC; Umatilla (FL); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Weekly pay

Vacation Pay

Employee Referral Bonus

401k match

Job summary

Join a family-owned plumbing establishment that has been serving the community for over 35 years! As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction by handling inquiries and assisting with dispatch operations. This position offers a supportive work environment that promotes teamwork and continuous learning. With competitive pay and a robust benefits package, including health insurance and paid time off, this is an excellent opportunity for those looking to grow in their careers. If you are a motivated individual with a passion for customer service, we would love to hear from you!

Qualifications

• Minimum of 1 year experience in customer service.
• Effective communication skills required, both written and verbal.

Responsibilities

• Answering and documenting client information for dispatch.
• Assisting managers with various minor admin tasks as needed.

Skills

Customer Service Experience

Service Titan Knowledge

Typing Speed and Accuracy

Microsoft Word

Microsoft Excel

Organizational Skills

Effective Communication

Tools

Service Titan

Microsoft Office

Job description

Join a family-owned plumbing establishment that has been serving the community for over 35 years! As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction by handling inquiries and assisting with dispatch operations. This position offers a supportive work environment that promotes teamwork and continuous learning. With competitive pay and a robust benefits package, including health insurance and paid time off, this is an excellent opportunity for those looking to grow in their careers. If you are a motivated individual with a passion for customer service, we would love to hear from you!