Customer Service & Dispatching Specialist

Mr. Rooter LLC; Boiling Spring Lakes (NC); On-site; USD 16,531 - 19,286; Full time

Job summary

A plumbing franchise in Boiling Spring Lakes, NC seeks a Customer Service and Dispatching professional. This full-time position involves booking and dispatching calls, following up with clients, and maintaining professionalism. Ideal candidates are organized, empathetic, and able to multi-task efficiently. The position offers a pay range of $12.00 to $14.00 per hour. Teamwork and a positive attitude are essential in this 24/7 environment.

Qualifications

• Responsible and organized office staff needed for customer service.
• Ability to handle calls efficiently and multi-task.
• Punctuality and attendance are essential.

Responsibilities

• Book and dispatch all incoming calls.
• Follow up with clients respectfully.
• Communicate issues with supervisors.

Skills

Organizational skills

Customer service skills

Typing speed of at least 50 words per minute

Empathy

Multi-tasking

Punctuality

Job description

A plumbing franchise in Boiling Spring Lakes, NC seeks a Customer Service and Dispatching professional. This full-time position involves booking and dispatching calls, following up with clients, and maintaining professionalism. Ideal candidates are organized, empathetic, and able to multi-task efficiently. The position offers a pay range of $12.00 to $14.00 per hour. Teamwork and a positive attitude are essential in this 24/7 environment.