Customer Service & Data Entry Specialist

MV Transportation; Jackson (MS); On-site; USD 28,000 - 36,000; Full time

Job summary

MV Transportation is seeking a Customer Service Representative to handle clerical tasks, data entry in Trapeze, and reservations with a strong focus on customer service. The role requires attention to detail, teamwork, and the ability to work in a fast-paced office environment.

Ideal candidates will have experience with Word, Excel, and ten-key data entry, plus excellent communication skills. Transit environment experience is a plus.

Qualifications

• Experience with Microsoft Word, Excel and excellent ten key skills.
• Attentive to details.
• Able to multi-task and to work under pressure to meet deadlines.
• Customer service experience required.
• Strong interpersonal skills and excellent written and oral communication skills required.
• Excellent attendance.
• Transit experience a plus.

Responsibilities

• Reconcile drivers' manifests and enter data in Trapeze software.
• Take reservations and provide information to customers.
• Assist with the application process and prepare eligibility letters.
• Prepare prepaid tickets and assist Accounting Manager.
• Perform other assigned duties in a fast-paced office.

Skills

Word

Excel

Ten key skills

Attention to detail

Multi-tasking

Customer service

Communication skills

Teamwork

Transit experience

Tools

Trapeze software

Job description

MV Transportation is seeking a Customer Service Representative to handle clerical tasks, data entry in Trapeze, and reservations with a strong focus on customer service. The role requires attention to detail, teamwork, and the ability to work in a fast-paced office environment.

Ideal candidates will have experience with Word, Excel, and ten-key data entry, plus excellent communication skills. Transit environment experience is a plus.